First steps after a loss

When a loved one passes away, it can be overwhelming to know where to start. Here are the immediate steps to take.

1

Get a Medical Certificate of Death

If the passing occurred at home, call 911 or the attending physician. If at a hospital or care facility, the staff will assist in providing this necessary document.

2

Contact a Funeral Home

Use this directory to find a trusted funeral home nearby. They will arrange the transfer of your loved one and help guide you through the next legal and ceremonial steps.

3

Notify Close Family and Friends

Reach out to immediate family members and close friends. You may want to ask a trusted friend to help make these calls to ease your burden.

4

Locate Important Documents

Look for a Will, pre-arranged funeral plans, life insurance policies, and identification documents (SIN, birth certificate) which will be needed in the coming days.